CASE STUDY — 02

OCR at Scale: Digitizing Billion+ Documents

Achieving 99.99999% accuracy using custom multimodal AI OCR models to process documents at scale in public sector vertical across 12 languages.

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Document processing
1B+
Documents Processed
99.99%
Accuracy Rate
12
Languages Supported

The Challenge

Public sector organizations face massive document backlogs spanning decades, with critical information locked in paper formats across multiple languages. Traditional OCR solutions struggle with accuracy, multilingual support, and the scale required for government digitization initiatives. The cost of manual data entry and verification was becoming unsustainable, while citizens demanded faster, digital-first services.

Document digitization

The UTTER.AI Solution

We deployed custom multimodal AI OCR models trained specifically for public sector documents, combining computer vision, natural language processing, and context-aware validation to achieve unprecedented accuracy across diverse document types and languages.

Multimodal AI OCR

Advanced computer vision models that understand document structure, context, and handwriting across 12 regional languages.

  • Custom-trained models for specific document types
  • Handles degraded and historical documents
  • Intelligent layout detection and preservation
  • 99.99999% accuracy on typed text

Intelligent Validation

Context-aware verification engine that cross-references extracted data with databases and business rules.

  • Automated quality assurance checks
  • Source lookups for validation, also valid for third party integrations
  • Confidence scoring for each field
  • Smart flagging for human review

Scale & Performance

Cloud-native architecture designed to process millions of documents daily with enterprise-grade reliability.

  • Process millions of pages in parallel
  • Automatic load balancing and scaling
  • Batch and real-time processing modes
  • 99.9% uptime SLA

Seamless Integration

RESTful APIs and webhooks for easy integration with existing document management and workflow systems.

  • Simple REST API integration
  • Webhook notifications for completed jobs
  • Support for multiple output formats
  • Direct integration with DMS platforms

Impact & Results

85%

Reduction in processing time from months to days

$12M

Annual cost savings on manual data entry

40x

Faster document retrieval

100%

Digital-first service delivery achieved

Ready to Transform Your Document Processing?

Join leading organizations that trust UTTER.AI OCR to digitize their critical documents with unmatched accuracy and scale. See how our custom AI models can work for your use case.

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